Portfolio of services and basic table of quality indicators for Headache Units: a consensus study
Por:
Carrillo, I, Pozo-Rosich, P, Guilabert, M, Ignacio, E, Pascual, J, Porta-Etessam, J, Guerrero-Peral, A and Mira, J
Publicada:
1 feb 2019
Resumen:
Aim. To develop a proposal for a portfolio of services and a set of indicators for Headache Units.
Development. Qualitative study that applied techniques of consensus with the participation of 15 professionals who are experts in the treatment of headaches (experience of 15 years) and in quality assurance. The description of the indicators included: statement, definition, standard, type of indicator, dimension, source, level of evidence, and clarification of terms. The proposal for a portfolio of services included the following areas: clinical management, patient-centered care, community involvement, knowledge management, translational research, and social dissemination. The proposal converged in 13 indicators exploring five dimensions.
Conclusions. This proposal contributes to ensure and assess the level of quality of a Headache Unit or outpatient clinic
|